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Privacy & Security

Tbajee 20's Privacy Policy — Your data, our responsibility

Tbajee 20 places the highest priority on protecting your personal data. Read this privacy policy to learn what information we collect, how we use it, and what steps we take to keep your data safe.

Last Updated: January 2026 Applicable: Bangladesh SSL Secured
Table of Contents
01 Introduction & Commitment

Welcome to Tbajee 20. We understand that your privacy matters. This Privacy Policy ("Policy") explains what information is collected about you when you use the Tbajee 20 platform, how that information is used, with whom it may be shared, and what measures we take to keep it safe.

By using the Tbajee 20 website or mobile app, you agree to this privacy policy. We respect your trust and will never use your personal data unnecessarily or sell it to third parties.

Our core principles: Your information is used solely to provide you with a better experience. We never sell your data to advertisers or unknown third parties.
02 What data we collect

Tbajee 20 collects three types of information — what you provide directly, data collected automatically through your usage, and information received from third parties.

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID number Account Verification & KYC
Contact information Mobile number, email Account Registration & Communication
Financial information Mobile banking number, transaction records Payment Processing
Device Information IP address, browser, OS Security & Fraud Prevention
Usage data Game history, betting records Service Improvement & Personalization
Cookie Information Session data, preference information Improving User Experience
Note: We only collect information that is strictly necessary. We never ask for irrelevant or excessive data. If any information is requested during registration, you will be clearly told why it is needed.
03 How We Use Your Information

Tbajee 20 uses your information only for the purposes listed below. It is never used for anything else without your consent.

  • Account management: To secure registration, login, and your account.
  • Payment Processing: To process deposits and withdrawals and verify transactions.
  • Customer support: To respond to your questions and resolve issues.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Legal obligations: To comply with applicable laws and regulations.
  • Service Improvement: To analyze your usage patterns and improve the platform.
  • Promotional Communications: To send you offers and updates, only with your consent.

We never sell your data to third parties for advertising purposes. This is the cornerstone commitment of Tbajee 20's Privacy Policy.

04 Data Sharing Policy

Tbajee 20 may share your information with third parties only in the following limited circumstances:

  • Payment Partners: To process transactions exclusively through mobile banking services such as bKash, Nagad, and Rocket.
  • Technology Service Providers: Server hosting, data analytics — all operating under strict confidentiality agreements.
  • Law Enforcement Agencies: Where required by a court order or legal obligation.
  • Responsible gaming organizations: To take protective action when problematic gaming patterns are detected.
Important: Tbajee 20 never sells or transfers your data to advertisers, data brokers, or unrelated third parties. All third parties with whom data is shared are contractually required to uphold our privacy standards.
05 Cookies & Tracking Technologies

Tbajee 20 uses cookies and similar technologies on its website and app to enhance your browsing experience and maintain platform performance.

Types of cookies we use:

  • Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
  • Functional cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand how users interact with the platform — without collecting any personally identifiable information.

You can control or disable most cookies through your browser settings. However, disabling essential cookies may cause some features to stop working.

06 Data Security Measures

Tbajee 20 uses industry-standard technology and processes to protect your personal information. Our security framework consists of the following layers:

  • SSL/TLS Encryption: All data transferred between your browser and our servers is encrypted.
  • AES-256 Data Encryption: Stored sensitive data is protected with strong encryption.
  • Two-factor authentication (2FA): An additional layer of security for logins and large transactions.
  • Regular security audits: Regular system audits conducted by third-party security specialists.
  • Restricted access: Employees only have access to data that is necessary for their specific role.
  • Data backup: Regular data backups are performed on secure, encrypted servers.
Please note — no data transmission over the internet is 100% secure. While we ensure the highest level of protection, you are also responsible for keeping your account password and login credentials safe.
07 Your Privacy Rights

Every Tbajee 20 user has the following rights over their personal data. To exercise any of these rights, contact us at support@tbajee20.com.

01
Right to Access

You may request to know what information we hold about you. A complete response will be provided within 30 days of your request.

02
Right to Rectification

If any of your information is incorrect or outdated, you can submit a correction request. Many details can also be updated directly from your account settings.

03
Right to Erasure

In certain circumstances, you may request that your data be deleted. However, some information may need to be retained due to legal obligations.

04
Right to Restrict Processing

You may request that processing of your data be temporarily restricted for specific reasons.

05
Right to data portability

You have the right to receive your data in a structured, readable format.

06
Right to opt out of marketing

You can opt out of promotional emails or SMS at any time — through your account settings or the unsubscribe link in any email.

08 Data Retention Period

Tbajee 20 retains your data only for as long as necessary. The general policy is:

  • Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
  • Transaction Records: 7 years — in compliance with anti-money laundering laws.
  • KYC documents: 5 years after account closure.
  • Customer support records: 3 years.
  • Cookies & Session Data: Deleted at the end of the session or after a maximum of 1 year.
  • Marketing information: Deleted immediately upon withdrawal of consent.

Once the retention period ends, data is securely deleted or anonymized.

09 Children's Privacy Protection

Tbajee 20 strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

For Parents: If you believe your child under the age of 18 has created an account on Tbajee 20, please contact support@tbajee20.com immediately. We will close the account and delete all associated data without delay.
10 Contact & Complaints

If you have any questions, concerns, or complaints about our privacy policy, please get in touch. We take all privacy-related concerns very seriously.

  • Email: support@tbajee20.com
  • Live Chat: 24/7 via website or app
  • Response Time: Email responses are provided within 48 hours
  • Language: You can reach us in both Bengali and English

The latest version of this privacy policy will always be available on this page. We will notify you of any significant changes via email or app notification.

Our Commitment

Why Your Data Is Safe with Tbajee 20

Here's a quick overview of the steps we've taken to protect your privacy.

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End-to-End Encryption
Every transaction and piece of personal data is protected with AES-256 encryption — the same bank-grade security standard used by financial institutions.
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No sale of data
Tbajee 20 never sells your personal information to third parties. Your data is used solely to provide you with our services.
✅
Transparent Data Use
What data is collected and why is clearly communicated at every step — no hidden agenda.
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Your Controls
View, update, or request deletion of your data at any time from your account settings — full control is in your hands.
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Instant Alerts
If any suspicious activity is detected on your account, you will be immediately notified via SMS and email.
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International Standards
Our privacy policy is built in accordance with international data protection standards, in line with the practices of the world's leading online gaming platforms.
FAQs

Privacy FAQs

Find answers to all your questions right here.

Tbajee 20 only stores information required to complete transactions (such as your mobile number). Your mobile banking PIN or password is never stored. All payments are processed through the secure gateway of the respective payment partner.

Yes, your NID information is completely secure. It is used solely for KYC verification and stored in an encrypted state using AES-256 encryption. After verification, copies of original documents are kept in a system with restricted access.

Most data is deleted after account closure. However, due to legal obligations, transaction records must be retained for 7 years and KYC documents for 5 years. This information is kept strictly confidential and used only for legal purposes.

Absolutely. Go to the "Notifications" section in your account settings to opt out of any promotional communications. You can also unsubscribe with a single click from the link in any email. Opting out of marketing communications will not affect important account notifications.

For significant changes, we will notify you in advance via email and in-app notifications. You can always check for updates by looking at the "Last Updated" date at the top of the page. Continued use of the platform after any changes constitutes acceptance of the revised policy.

In some cases, data may be stored on international servers for technical service purposes. In such instances, the relevant service providers are contractually bound to meet our privacy standards and comply with international data protection regulations.
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Your data is secure — get started today!

Join Tbajee 20 and enjoy gaming in a completely safe and trusted environment. We are always committed to protecting your privacy.

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